Junior science refresher magazine

Junior science refresher magazine

Junior science refresher magazine published this article page no 3 sweet spot small businesses have distinct support needs-strong desktop support skills and light lan skills. in this article youll learn what skills and certifications are most important to your sweet spot business clients. what specific tasks will your clients need help with? these sweet spot clients are looking for help with popular desktop applications like microsoft office intuit quickbooks and interact act! and help doing hardware upgrades. they need help setting up shared folder backup software and keeping their antivirus and firewall software up-to-date. these small businesses need help synching up their pdas with act! and microsoft outlook. and they definitely need help with their networks. micro small businesses have different needs micro small business space with fewer than 10 pcs the peer-to-peer end dont bother spending a lot of money on certification. in fact it certifications are often perceived as a negative-small business owners feel like theyre paying for someone whos overqualified for the job. it certifications are more important to real it managers when you start selling to a real it manager in a much larger small business (50+ systems) youll find a more sophisticated it buyer. at this point it certifications start to become extremely important. at this level a real seasoned it manager knows exactly what the different levels of it certifications are. at this level theres a very good chance the buyers youre selling to are certified and theyll typically look for deeply niched experts-as opposed to virtual it generalists. an in-house it manager often handles the generalist work in-house.  so this kind of larger small business doesnt need a virtual it department-they are looking for someone to fill in their own skill gaps. for example if this client has a microsoft exchange server installation the it manager may bring in a consulting firm skilled in doing forms development or hooking up a java-based application to something thats based in a microsoft exchange server message store.  or the it manager may be looking for a microsoft sql server developer or someone with strong microsoft visual basic development skills. the bottom line about it certifications the sweet spot clients are a very different type of opportunity than where most small business computer consulting firms focus bright group of publications junior science refresher buy. 

 

Junior science refresher magazine